ROG Ally microSD card reader not detecting cards (heat-related reader failure)
ASUS has confirmed that the original ROG Ally's microSD reader can malfunction under certain thermal stress conditions; the slot sits close to an exhaust vent. Owners report cards not being detected and, in some cases, cards that no longer work at all. Confirm whether the card or the reader has failed, update the BIOS for ASUS's revised fan behaviour, and use the warranty route for a failed reader.
Written by the CircuitScope research team in our own words, from the sources listed at the end, and checked by our moderators.
ASUS has confirmed that the original ROG Ally's microSD reader can malfunction under certain thermal stress conditions; the slot sits close to an exhaust vent. Owners report cards not being detected and, in some cases, cards that no longer work at all. Confirm whether the card or the reader has failed, update the BIOS for ASUS's revised fan behaviour, and use the warranty route for a failed reader.
Difficulty: Moderate · Time: about 45 minutes
Symptoms
- microSD card not detected, or disappears after gaming for a while
- Games on the card fail to load or report read errors
- Card no longer works in other devices either
- Card feels very hot when removed after a long session
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